VMware Horizon Community
gotsquat
Contributor
Contributor

VRAM settings for linked clone floating pools

Hi,

We have a ticket open for this issue and awaiting a reply from vmware support.  In the meamtime, maybe someone in the forums can help us with this issue.

Problem: Configured Pool Video Ram settings not being deployed on win10 desktops.

vSphere & subsystems infrastructure:

2 vCenters VCSA 6.5U3f – 1 for VDI 1 for Servers with 1 external PSC VCSA

Horizon View 7.12 servers and Agents

Unified Access Gateway 3.4

NSX Managers 6.46

Windows 10 Linked Clone pools non persistent desktops

Appvolumes 2.18

DEM 9.11 (upgraded from 9.6 last week) – fixed issue of win10 appx disappearing from DEM profiles after second login)

View Agent 7.12

PCoiP used with thin clients P25 Wyse

On our windows 10 link clone pool, we have set 512MB  for VRAM and enable 3d support is Automatic but once win10 desktop are deployed In the pool, only 128MB is being set on VM when doing ‘edit settings’ we should see 512MB total video memory but we only see 128MB, users are experiencing slow PCoIP response and this is a critical problem.

Is there a limitation for floating pool link clone VRAM?  We didn’t have this issue with win7 dedicated pool which had the same VRAM settings and when editing the win7 in vspehre, 512MB was set as per the pool settings. What could be overwriting the pool settings once vm is deployed?

Win10 Pool Setttings

Win10 VRAM pool settings.png

Win10 vm after recomposed - here we see 128MB where we should see 512

windows 10 VRAM post deployment.jpg


Win7 after deployment with same pool settings - perfectly matches the pool settings.

Windows 7 VRAM - post deployment.jpg

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2 Replies
gotsquat
Contributor
Contributor

This is by design with version hardware 13, 128MB is the max that can be set.

VRAM settings for linked clone floating pools

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EricMonjoin
Expert
Expert

You're right, for people interested by the difference between virtual hardware version, you can find all details in this KB: VMware Knowledge Base

Eric

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