Sage Fixed Assets 2019 - Has anyone created an app volume for this?

[pbastiaans]

Has anyone created an app volume for this?

It appears to provision correctly.

I'm having a great amount of difficulty, keeps running an installer when launched from a session.

Windows 10 1809

App Vol 2.18

Thanks!

[LukaszDziwisz]

We are using SAGE as well however it is added to the Master Image of that department.

In the past when application would be running configuration each time I found that sometimes shortcut is corrupt. Can you try to launch it directly from the installation folder? If so then just replace shortcut

[VDINinja311]

pbastiaans​

We have successfully packaged Sage Fixed Assets for several years now (2018, 2019, 2019.1 and 2020 and now 2020.1). We run the Premier Depreciation piece of FAS. It's been a long time so I cannot remember if we ran into the same issue you have, but several things we have done special for this application to run correctly in our environment.

During AppVolumes Packaging:

• Normal install for this program, we run setup.exe from the Server install location, usually something like \\%FIXEDASSETSSERVER%\FASServ\Premier Client\
• After install we disable the "Sage Advisor Update" service
• We overwrite a license file after the install. (This is is directly from Sage Support, this allows non-persistent desktops to function correctly using their licensing scheme). As their licensing used to be tied each user to a computer name.
• After install we run the application and enter in our Customer information and Customer #.

DEM Settings:

• We couldn't have DirectFlex turn on for this. Export is on logoff.
• We have Privilege Elevation setup for this application's EXE otherwise it wouldn't run.
• We have Predefined Settings for all the ODBC connection information in the registry to set the server name for the application as well as some application settings for all users.
• We have an Application Blocking white list setup to allow C:\Sage\*
• Our current DEM Import/Export config:

# Flex config file generated with VMware User Environment Manager Application Profiler version 9.2

[IncludeRegistryTrees]

HKCU\Software\Sage Small Business Division Desktop

[IncludeIndividualRegistryValues]

HKCU\SOFTWARE\ODBC\ODBC.INI\BESTSYS32\AnsiNPW

HKCU\SOFTWARE\ODBC\ODBC.INI\BESTSYS32\Database

HKCU\SOFTWARE\ODBC\ODBC.INI\BESTSYS32\Description

HKCU\SOFTWARE\ODBC\ODBC.INI\BESTSYS32\Driver

HKCU\SOFTWARE\ODBC\ODBC.INI\BESTSYS32\LastUser

HKCU\SOFTWARE\ODBC\ODBC.INI\BESTSYS32\Server

HKCU\SOFTWARE\ODBC\ODBC.INI\ODBC Data Sources\BESTSYS32

HKCU\SOFTWARE\ODBC\ODBC.INI\ODBC Data Sources\WINFAS32

HKCU\SOFTWARE\ODBC\ODBC.INI\WINFAS32\AnsiNPW

HKCU\SOFTWARE\ODBC\ODBC.INI\WINFAS32\Database

HKCU\SOFTWARE\ODBC\ODBC.INI\WINFAS32\Description

HKCU\SOFTWARE\ODBC\ODBC.INI\WINFAS32\Driver

HKCU\SOFTWARE\ODBC\ODBC.INI\WINFAS32\LastUser

HKCU\SOFTWARE\ODBC\ODBC.INI\WINFAS32\Server

[pbastiaans]

Thank you - That's a 'when all else fails' option for us.

[pbastiaans]

Thank you very much!

Can you comment on:

"We overwrite a license file after the install. (This is is directly from Sage Support, this allows non-persistent desktops to function correctly using their licensing scheme). As their licensing used to be tied each user to a computer name."

[VDINinja311]

Screenshot from the email we get from Sage support. This was a fix they provided several years ago that allowed us to have non-persistent VDI users with our licensing scheme.

[pbastiaans]

Thank you. We use the single user install, no server to grab that DLL from.

[pbastiaans · Accepted solution]

VMware support supplied the fix:

HKLM\System\ControlSet001\Services\svdriver\parameters

Name: CleanupWritable

Type: REG_DWORD

Value: 0

https://kb.vmware.com/s/article/79202