Fail in vCenter server 6.0.0

[WendelF]

Hi, first sorry for my bad English.

I have a vCenter version 6.0.0 with two ESXi version 6.0.0 with enterprise plus license here in my company.

It turns out that for some time now a failure started (error 503) when trying to open vCenter through the vSphere Client and I was also unable to access the "http://vCenter:5480".

Researching here in the community I saw that the failure could be caused by a full partition in the vCenter Server Appliance. Through some commands I was able to find and clear some log files that were occupying the entire space of at least two partitions.

My access to vCenter: 5480 is back to normal but I still have no access to vCenter.

Through some more research I found that several Vcenter services are not running. I tried to force the services to start, but I got an error and also restarted the aplliance virtual machine a few times but without success.

Questions:

I think that an update in vCenter to the latest version available and compatible with my license (6.7) could solve the problem. What do you think? Could it affect my virtual machines (approximately 25 VMs) installed on the hosts?

I have the license applied to my vCenter but I don't have it noted. Who installed it was another person who is no longer in the company. I need to get this license somehow. Do you have a command that can get that license number through a command via telnet?

Thank you,

Wendel

[DhirajChopra]

your Q1 : I think that an update in vCenter to the latest version available and compatible with my license (6.7) could solve the problem. What do you think? Could it affect my virtual machines (approximately 25 VMs) installed on the hosts? and 

1. Please login VMware portal with account id. if its missed pls find bill or contact VMware account manager. they can assist you to reset credentials.

Q2 : I have the license applied to my vCenter but I don't have it noted. Who installed it was another person who is no longer in the company. I need to get this license somehow. Do you have a command that can get that license number through a command via telnet?

2. You can find license details in VMware Portal once you logged, download VC and install It again if you did not using dv switch. You can chose any VC version 6.x subject to License with you.

[IRIX201110141]

It might be possible that you have some certificates which are out dated. The vCenter have tons of internal certs. An "upgrade" will not solve all of these problems.

If your 3rd. party apps like Backup and Monitoring you can try to upgrade your 6.0 vCSA to a 6.7. Otherwise invenstigate if postgresql and vpxd is working and when not try to investiage the logs under /var/log/vmware/vpxd.

Regards,
Joerg

[ptarnawski]

Hey @WendelF ,

Please check your STS cert: 

https://angrysysops.com/2021/07/05/how-to-check-if-sts-certificate-is-about-to-expire-or-expired-alr...

Here is a KB :

https://kb.vmware.com/s/article/82332