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Haferbrei
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HP DL380 Gen10 - esxi 6.7.0 - Build 16075168 - Hardware State error - Fan Device 1 Fan 1

Hi,

I´ve updated one of our esxi servers yesterday and since then, I´m getting the message, that the device is in error state, but it isnt.

The ILO says, everything is fine.

Now I´ve updated the whole Firmware components, but the error isn´t getting away.

Has anyone an idea, what I can do now?

Thanks

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IRIX201110141
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There is now a KB available. See VMware Knowledge Base

Its a workaround right now. You can disable on a very granular way the single sensor.

Regards,
Joerg

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HendersonD
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Known issue

Had the same thing. Open a ticket with VMware and they will show you how to make it go away

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IRIX201110141
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There is now a KB available. See VMware Knowledge Base

Its a workaround right now. You can disable on a very granular way the single sensor.

Regards,
Joerg

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pclement
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I don't think that is really the solution.  If you run that ipmi command and look at the #3 sensor, it also affects a LOM and CPU#2.  Disabling that sensor to mask the alert in VC is also going to do the same for the other hardware under sensor #3. 

Not sure you want to hide other hardware alerts, do you?

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Haferbrei
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Hi,

yeah I´ve seen it, but what choice do I have?

Till now, I´ve had never a problem with the servers in any kind.

So I hope, that Vmware will fix it soon, so that I can reenable sensor 3.

kind regards

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IRIX201110141
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The KB is marked as workaround and not a solution until a patch comes available.

For sure i would like to see all green within the vSphere GUI.... but to be honest... who cares about HW monitoring trough ESX/vCenter?  In 9 out of 10 your VCSA is unable to send E-Mails or admin havent it configured right.

You have iLO,iDRAC,IRMC around which informs about faulty HW.

Regards,

Joerg

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