VMware Horizon Community
Kramnalla
Contributor
Contributor

No mouse on MacOS 10.15.4 Horizon Client 5.4.2

When I try to use remote computer from my MacOS 10.15.4 machine with Horizon 5.4.2 I have no working mouse on the Horizon window.

Saw another posting where somebody suggested going to Privacy/Accessability  and unchecking Horizon under Allow Apps Control of my computer.

When I try this horizon will not uncheck, the apps above it can be changed nut horizon will not.

I have un installed and reinstalled Horizon with no impact.

Any help will be greatly appreciated.

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Shreyskar
VMware Employee
VMware Employee

Can you please explain what exactly happens? Do you see the mouse cursor Or it doesn't appear at all?

If you are in full screen mode, exit from it and check the behavior.

Other than that Horizon mac Client requires macOS Catalina (10.15) operating system running on a 64-bit Intel-based Mac.

If the workaround mentioned in Mouse not appearing in VMware Horizon Mac Client? , doesn't work Can you try with 5.1 client?

If issue still persist, submit a ticket VMware support as there have been numerous issues with Mac horizon client for mouse and keyboard related settings.

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