I have created a new host upgrade baseline using Lenovo ESXi 6.7U3 custom image and now when I try to update the host I get error message - "Cannot copy files to host data.host. Check the management service status, network connectivity with vCenter and disk space on the host.".
I checked the vpxa logs on the host and update manager logs in vCenter and I see the following warning
2020-03-27T08:02:05.112Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcNewAuthdConnectionEx: Setting TCP timeouts: keepIdle 60 keepIntvl 6 keepCnt 8
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileLocalizePath: Translated ./ssl/rui.crt -> ./ssl/rui.crt
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Open: Local filename = './ssl/rui.crt'
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileGetOpsReal: using raw fns
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileRawOpen: Opening file './ssl/rui.crt' access 1 action 0
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: start
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcReserveStreamMem: Allocated stream memory of size 262144
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileRawRead: Got EOF, while 1428 left to read
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 1428 bytes from file
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileRawRead: Got EOF, while 0 left to read
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 0 bytes from file
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: got eof
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: apparently file was succesfully sent
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcUnreserveStreamMem: Freed stream memory of size 262144
2020-03-27T08:02:05.231Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcSendFileInt: Waiting for file put to complete on peer
2020-03-27T08:02:05.234Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_DestroyHandle: returns
2020-03-27T08:02:05.234Z warning vmware-vum-server[100798] [Originator@6876 sub=Libs] [NFC ERROR] NfcSendFile: Failed to get sidecar paths: NFC_SUCCESS (The operation completed successfully)
2020-03-27T08:02:05.262Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] Using proxy/session authentication, sessionId=52 84 63 da c2 d2 a3 45-7d b4 40 1f 27 e6 39 cf, useSSL=1
2020-03-27T08:02:05.901Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcNewAuthdConnectionEx: Setting TCP timeouts: keepIdle 60 keepIntvl 6 keepCnt 8
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileLocalizePath: Translated ./docroot/vci/vua/eesx6/vua.sh -> ./docroot/vci/vua/eesx6/vua.sh
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Open: Local filename = './docroot/vci/vua/eesx6/vua.sh'
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileGetOpsReal: using raw fns
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFileRawOpen: Opening file './docroot/vci/vua/eesx6/vua.sh' access 1 action 0
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: start
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcReserveStreamMem: Allocated stream memory of size 262144
2020-03-27T08:02:06.027Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
2020-03-27T08:02:06.049Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
2020-03-27T08:02:06.064Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
2020-03-27T08:02:06.073Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
2020-03-27T08:02:06.080Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
2020-03-27T08:02:06.085Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
2020-03-27T08:02:06.093Z info vmware-vum-server[100798] [Originator@6876 sub=Default] [,0] [NFC DEBUG] NfcFile_Send: about to send 262144 bytes from file
The update process goes till 92% and then it fails with error - "Cannot copy files to host data.host. Check the management service status, network connectivity with vCenter and disk space on the host."
How to fix it?
Can you please check the space available on ESXi host where installed. Use below command to check.Also, check is there any old logs are there in /var/log
df -h
.
vdf -h
I have checked for free space and the result shows only 8% space used.
I have the same on a Dell blade. Were you able to resolve the issue?
Same with HP OEM image as well.
Please restart the services on esxi host - hostd and vpxa
Are you able to upgrade the host using the command line rather than update manager . If yes
Reset the the update manager database
https://kb.vmware.com/s/article/2147284