VMware Horizon Community
vmmedmed
Enthusiast
Enthusiast

Horizon Helpdesk Agent, Show me some details please

The Horizon Helpdesk Agent looks pretty slick compared to the web administrator UI.

But what I was most looking forward to was more details on the individual sessions.

I am finding that if I click the box to the left of a session then right click that session

it gives me the option to choose Show Details. Aha! But then disappointingly, when I

click on Show Details absolutely nothing further happens.

The session I've tested is using blast protocol. Any thoughts on why the movie stops

just as it's getting to the best part???

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2 Replies
RoderikdeBlock
Enthusiast
Enthusiast

Did you meet the following requirements:

world-line

Roderik de Block


Blog: https://roderikdeblock.com
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jonathanjabez
Hot Shot
Hot Shot

Hi,

Make sure that, the Horizon Agent version on the VDI and the Horizon Connection Server version are matching.

/Jon

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