cannot open tunnel configuration page after upgrade 1907 patch 5

[AdiNugrahaTjand]

Hello,

I've recently upgraded an on premise installation from 1903.4 to 1907.2 , after the upgrade the VMware tunnel configuration page have been inaccessible where the parent OG (tunnel is not configured) I can still see the configuration page, on the Child OG where tunnel is configured it keeps giving ' An error has occured'  and right now the vpn profiles won't push to the device

and today tried updating the patch again and it's now at 1907.5 and still seeing the same problem any suggestions ? other than rolling back the upgrade

[syarbrou]

Thanks for the steps.  We have a ticket open but think it's still pending.  Based on your findings I am curious if updating to 1909 will even help at this point.

EDIT:  We spoke with VMware.  They said there are a number of issues and different fixes going around right now for VPN Profile problems so said they would take our errors and find the best fix for our situation.  So guess we wait.  Showed them some of what was in the forum but they wouldn't commit yet to a solve which I guess makes sense as there are numerous fixes in this thread alone for what seem like similar problems.

[JeromeFRAUD]

jahuu​

Hi,

Same issue, same solution like you.

Thanks !!!!!

I was in 19.9.0.12.

[chengtmskcc]

I didn't realize this issue happened way back in August of 2019. In any case, it's 'finally' fixed in console version 2001.

“An error has occurred” when browsing to GROUPS & SETTINGS > Configurations > Tunnel in VMware Works...