No available USB devices when trying to connect a USB DVD or BD Drive to a Guest OS

[dmprox]

I recently upgraded to a more powerful host server and I am now unable to connect a USB DVD/BluRay Disk Drive to a guest OS.

The Host sees the drive:

[root@vmhost0:~] lsusb

Bus 003 Device 003: ID 0e8d:1806 MediaTek Inc. Samsung SE-208 Slim Portable DVD Writer   <----This is the drive I want to attach to a guest OS.

Bus 003 Device 002: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) Flash Drive

Bus 003 Device 001: ID 0e0f:8003 VMware, Inc. Root Hub

Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub

Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub

Bus 002 Device 001: ID 0e0f:8002 VMware, Inc. Root Hub

Bus 001 Device 001: ID 0e0f:8002 VMware, Inc. Root Hub

[root@vmhost0:~]

But when I try to add a Host USB Device I get the following message: "No available USB devices."

I have tried with 2 different USB Disk Drives and 2 different USB Cables with the same results.

I connected a USB HDD and am able to attach it to a guest OS with no issues.

Any thoughts?

This is my first post.  Thanks.

[Ardaneh · Accepted solution]

Hi

We had the same problem with some of our USB devices. the problem was related to the version of ESXi. When we upgraded to ESXi 6.7, we could not use those devices anymore, so after many hours of attempts, we finally found out that the problem was the version of the hardware.

ESXi 6.7 could not detect that kind of hardware but ESXi 6.5 was able (we downgraded once to check the possibilities) and then we ordered a new version of that hardware, compatible with ESXi 6.7, from the company.

[dmprox]

Ok, so it is a hardware issue?  My new Host is actually older than my previous host, but has way more cores and RAM than my old server.  Might just migrate this vm back to the old host.  Thank you!