For a while, I cannot see any details of the findings under the "Findings & Recommendations" page.
On the Dashboard page I can see that there are a total of 18 findinds but if I try to review them, I just get this error message: "Unable to fetch findings. Please try again."
I re-installed the collector to version 2.3.0.2 four days ago but no change.
Hello JaskaJ
Please try to access Skyline Advisor in a Private browser(incognito mode), and check if you see the same behavior.
We will need to look further into your account, please share your account details on the following forum:
Hello JaskaJ
Welcome to Skyline Community!
Can you please confirm if you can see Inventory data?
If you are not able to see inventory as well, there could be an underlying issue with Data collection.
Please login to Collector Admin page and check the following:
Inventory data is visible.
This is the view from the dashboard:
The error:
Hello JaskaJ
Please try to access Skyline Advisor in a Private browser(incognito mode), and check if you see the same behavior.
We will need to look further into your account, please share your account details on the following forum:
Hi,
Incognito mode works.
I've added my details to the sheet you posted.
Hello JaskaJ
If the incognito works, it means the issue is with the browser cache.
Clear the browser history and cookies to resolve the issue.