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socha6413
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open-vm-tools is Not Running in vCenter, But Status Active in Guest OS

Hello.

VMware ESXi 6.5.0 Build 7388607 & vCenter 6.5.0 Build 5973321 for Windows

I have many Linux Guest OS with open-vm-tools.

vCenter shows Not Running open-vm-tools, But vmtoolsd status is active (running) in Guest OS.

open-vm-tools version is 10277.

Cannot reinstall vmtools because of reboot.. & can't use backup solution

here is vmware.log

2020-01-28T03:02:45.273Z| vcpu-2| I125: GuestMsg: Channel 0, Protocol error, state: 0

2020-01-28T03:02:45.273Z| vcpu-2| I125: GuestMsg: Cannot close channel 0: it is not opened

2020-01-28T03:02:45.390Z| vcpu-3| I125: GuestRpc: Channel 0, unable to send the reset rpc.

2020-01-28T03:02:45.469Z| vmx| I125: Guest: toolbox: Version: 10.3.0.5330 (build-8931395)

2020-01-28T03:02:45.469Z| vcpu-2| W115: GuestRpc: application toolbox, changing channel 65535 -> 0

2020-01-28T03:02:45.469Z| vcpu-2| I125: GuestRpc: Channel 0, guest application toolbox.

2020-01-28T03:02:45.543Z| vmx| I125: Vix: [31591119 mainDispatch.c:4151]: VMAutomationReportPowerStateChange: Reporting power state change (opcode=2, err=0).

2020-01-28T03:02:45.544Z| vmx| I125: TOOLS Received tools.set.versiontype rpc call, version = 10336, type = 4

2020-01-28T03:02:45.544Z| vmx| I125: TOOLS Setting toolsVersionStatus = TOOLS_STATUS_UNMANAGED

2020-01-28T03:02:45.544Z| vmx| I125: TOOLS setting legacy tools version to '10336' type 4, manifest status is 8

2020-01-28T03:02:45.544Z| vmx| I125: Tools_SetVersionAndType: Updating the Tools Version in the disk

2020-01-28T03:02:45.657Z| vmx| I125: Tools_SetVersionAndType: Done updating the Tools Version in the disk

2020-01-28T03:02:45.657Z| vmx| I125: VMXVmdb_SetToolsVersionStatus: status value set to 'unmanaged', 'unmanaged', install possible

2020-01-28T03:03:09.672Z| vmx| I125: VigorTransportProcessClientPayload: opID=4f82424-7e-a69f seq=26928598: Receiving Sched.SetResourceGroup request.

2020-01-28T03:03:09.672Z| vmx| I125: VigorTransport_ServerSendResponse opID=4f82424-7e-a69f seq=26928598: Completed Sched request.

2020-01-28T03:03:09.672Z| vmx| I125: VigorTransportProcessClientPayload: opID=4f82424-7e-a69f seq=26928599: Receiving PowerState.InitiateReset request.

2020-01-28T03:03:09.672Z| vmx| I125: Tools: sending 'OS_Reboot' (state = 2) state change request

2020-01-28T03:03:09.672Z| vmx| I125: Tools: Changing running status: 1 => 2.

2020-01-28T03:03:09.672Z| vmx| I125: Vix: [31591119 vmxCommands.c:671]: VMAutomation_ResetImpl: SoftReboot succeeded.

2020-01-28T03:03:09.739Z| vmx| I125: TOOLS state change 2 returned status 1

2020-01-28T03:03:09.739Z| vmx| I125: VigorTransport_ServerSendResponse opID=4f82424-7e-a69f seq=26928599: Completed PowerState request.

2020-01-28T03:03:09.739Z| vmx| I125: Tools: Changing running status: 2 => 1.

2020-01-28T03:03:09.835Z| vcpu-2| I125: GuestRpc: Reinitializing Channel 0(toolbox)

2020-01-28T03:03:09.929Z| vcpu-2| I125: GuestRpc: Reinitializing Channel 1(toolbox-dnd)

2020-01-28T03:03:10.043Z| mks| I125: VNCENCODE 409966 VNCEncodeChooseRegionEncoder: region encoder adaptive. Resolution: 800 x 600

2020-01-28T03:03:15.210Z| mks| W115: VNCENCODE 409966 failed to allocate VNCBlitDetect

2020-01-28T03:03:15.211Z| mks| I125: VNCENCODE 409966 VNCEncodeChooseRegionEncoder: region encoder adaptive. Resolution: 1472 x 927

2020-01-28T03:03:20.841Z| mks| I125: VNCENCODE 409966 VNCEncodeChooseRegionEncoder: region encoder adaptive. Resolution: 800 x 600

2020-01-28T03:03:21.207Z| vcpu-0| I125: VMMouse: Disabling VMMouse mode

2020-01-28T03:03:21.208Z| vcpu-0| I125: CPU reset: hard (mode 2)

2020-01-28T03:03:21.208Z| vcpu-1| I125: CPU reset: hard (mode 2)

2020-01-28T03:03:21.208Z| vcpu-3| I125: CPU reset: hard (mode 2)

2020-01-28T03:03:21.208Z| vcpu-2| I125: CPU reset: hard (mode 2)

2020-01-28T03:03:21.209Z| vcpu-0| I125: Destroying virtual dev for scsi0:0 vscsi=1406695

2020-01-28T03:03:21.209Z| vcpu-0| I125: VMMon_VSCSIStopVports: No such target on adapter

2020-01-28T03:03:21.209Z| vcpu-0| I125: Destroying virtual dev for scsi0:1 vscsi=1406696

plz help !

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