VMware Workspace ONE Community
MIBennett
Contributor
Contributor

End of Support for AW Container

Hi, all- I am a newbie to my role in managing our UEM for AW and still learning all the verbiage used in the Knowledge Base and Community Forums (article linked below). Can someone clear something up for me, please? There was a recent Product Announcement pertaining to the the Container for iOS and Android reaching the end of support. By ' Container'  does this include the ' Inbox'  that was replaced by ' Boxer' ? Any bit of info would be of great help. Thanks! -Myra https://support.workspaceone.com/articles/360033697074

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Stansfield
Enthusiast
Enthusiast

inbox was killed off a while back, it is long dead at this point
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Blurb182
Contributor
Contributor

Have I misunderstood this or have customers been given a years warning of the end of support for Airwatch Container in one breath, and then said, actually it's not properly supported with Android 10 and iOS 13. Both of which are being released imminently!
So basically, no real warning of dropping support. Not a happy bunny here.

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LukeDC
Expert
Expert

Container is a product. And it’s purpose is what android enterprise now does, so no real need for it at this point. And it probably has compatibility issues in iOS 13.

https://my.workspaceone.com/products/AirWatch-Container
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Blurb182
Contributor
Contributor

Yep Luke, I hear you.
My issue was with the notice period not being what it seems from the initial EOL announcement.

End of General Support for Container 9th April 2020
Compatibility issues for Android Q on its imminent release https://support.workspaceone.com/articles/360034221453
Compatibility issues for iOS 13 on its imminent release https://support.workspaceone.com/articles/360033697074
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Stansfield
Enthusiast
Enthusiast

The weird thing is general support normally would have got you the OS fixes even right before it goes away they seem to have abandoned both of these to rot in place several years ago and probably just declared them dead when code changes finally broke them.  Weirdly they have been better at updating the android one which has a much better android managed mode that iOS only recently will match in iOS 13 (which is not supported in any console version yet).  They should have announced end of life for this product ages ago if they meant to let it rot in place but it let them brag about it as a feature if they did not.
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