1 2 Previous Next 18 Replies Latest reply on Sep 15, 2020 5:22 PM by LSIMM

    HMAC : HMACAuthErrorCode - Unable to get HMAC Token

    LSIMM Enthusiast

      Does anyone else see this a lot in device logs and know how to resolve them?


       


      We seem to get this recurring 100's of times a day, mainly for the same devices over and over again, when I check back through the troubleshooting option for certain devices, they've been doing this for over a year! Spanning multiple console and Agent versions, currently all devices are on Agent v8.3.2 and console is SaaS v9.7.


       


      ' HMAC : HMACAuthErrorCode - Unable to get HMAC Token Request Url: http://ds500.airwatchportals.com/deviceservices/firedeviceevent'


       


      ' HMAC : HMACAuthErrorCode - Unable to get HMAC Token Request Url: http://ds500.airwatchportals.com/deviceservices/awmdmsdk/v1/platform/5/uid/d52e79aa441e1dc7910829f74731b27e/appmanagement/systemapplication/bundleid/com.airwatch.sampler'


       


      ' HMAC : HMACAuthErrorCode - Unable to get HMAC Token Request Url: http://ds500.airwatchportals.com/deviceservices/awmdmsdk/v3/appcatalog'

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