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RickyMartin0000
Contributor
Contributor

Unable to login VCSA 6.5 after reboot

hi,

My VCSA 6.5 was running perfectly fine with one ESXI 6.5 host and created couple of instances but after rebooting unable to login with the correct password.

I cannot revoke my ESXi host license as it was activated in VCSA, kindly advice to recover my VCSA without loosing anything.

Appreciate your support

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5 Replies
Alex_Romeo
Leadership
Leadership

HI,

How to reset the lost or forgotten root password in vCenter Server Appliance 6.5 & 6.7

VMware Knowledge Base

VCSA 6.5 reset root password - Opvizor | Opvizor

Have you tried if by chance you enter VAMI?

https://<ip-vcsa-or-fqdn>:5480/

ARomeo

Blog: https://www.aleadmin.it/
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scott28tt
VMware Employee
VMware Employee

Moderator: Moved to vCenter Server


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RickyMartin0000
Contributor
Contributor

Hi AlessandroRomeo68,

Password resetted but still unable to login with the new password,

while booting, what i found is "FAILED TO START KERNEL MODULES" and one service was stopped so execute few commands to check the root directory consuming 100% and " service-control --start --all to start all the services but result same as before. here are the snapshot attached,

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msripada
Virtuoso
Virtuoso

what is the error message when you try to login or a screenshot of error?

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Vijay2027
Expert
Expert

Could be an issue with sshd config file or passwd config file..

Share output of below file:

cat /etc/passwd | grep -i root

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