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farhal
Contributor
Contributor

Unable to power on/off VM or change resources from ESXi GUI

Hi,
I'm facing an issue in which i'm not able to power On or power Off my VM or change its resources from the ESXi GUI.

For example when I increase its RAM and press save, it does not show anything in the Recent Tasks and the RAM also doesn't change.

Can someone help me?

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Alex_Romeo
Leadership
Leadership

Hi,

Can you give us some more information ... Version, share some screens, etc ...

ARomeo

Blog: https://www.aleadmin.it/
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farhal
Contributor
Contributor

Hi,

When i Power Off or Power On a VM, i see no logs/events in the Recent Tasks, also the VM doesn't gets powered off as well.

Similarly if I increase the RAM from the GUI, it doesn't gets changed, no errors or logs shown or anything in the Recent Tasks section.

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Alex_Romeo
Leadership
Leadership

Hi,

From the image you can see that you are directly accessing the ESXi host and not from the vCenter (perhaps there is no vCenter), you enter with the "root" user or another user ??

If you don't log in as "root", does the user you use have permissions to make changes to vms?

ARomeo

Blog: https://www.aleadmin.it/
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farhal
Contributor
Contributor

No this is no Vcenter Installed.
I'm using the Root user, Root has all complete permission's yes?

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Alex_Romeo
Leadership
Leadership

Yes, the default "root" user has all rights.

I have seen that they all have the same "Ubuntu" operating system. Did you create them from an ISO image or did you import them from a custom .ova \ ovf file?

You can try creating a Vm with the Windows operating system and see if the problem does not arise ... I would not like it to be a problem related to the Ubuntu image that you used.

Aromeo

Blog: https://www.aleadmin.it/
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farhal
Contributor
Contributor

Yes, this the default user. Could there be any issue with a service not running?

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Alex_Romeo
Leadership
Leadership

I wrote you more questions in the previous answer.

You can also try restarting the host.

Blog: https://www.aleadmin.it/
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berndweyand
Expert
Expert

is only this one vm affected or all ? if only this one try to unregister and re-register the vm.

did you tried another browser ?

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a_p_
Leadership
Leadership

Just to rule that out. Unless already done, restart your browser, and delete the browser cache to see whether this helps.

André

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farhal
Contributor
Contributor

Hi,

Please note that all VMs are affected. I cannot perform any tasks from the ESX's GUI, however the VMs itself are working fine.

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farhal
Contributor
Contributor

I cannot do a restart as everything is live at the moment.

Yes the VMs were imported from a custom .ovf file.

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farhal
Contributor
Contributor

I have tried restarting the browser and other browser's as well
but nothing changes

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a_p_
Leadership
Leadership

What may be worth a try is to restart the host's Management Agents (see.e.g. https://kb.vmware.com/s/article/1003490). Unless you've configured the VMs for Autostart/Autostop, this shouldn't affect the VMs.


André

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farhal
Contributor
Contributor

Restarting the host's Management Agents (hostd,vpxa) didnt worked. Issue still persists.

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