Can you access the console of the vcd appliance and login as root?
Unfortunately I can't access cloud appliance as it keeps asking me to login again even when using correct loggin details, only accessible appliance is :5480 which showing that postageDB not running on this server.
I'm running into the same problem,
setupvcd.log shows this
[ERROR] Unsupported DB HA type found. DB HA type provided through OVA properties should be one of these three types: primary, standby, cell. Aborting.
I'm assuming this is the same thing