vsphere replication 8.2 new paire Site failed with error Failed to acquire token from SSO Server at .........

[mohahostesxi]

hello every one

please need some help to connect or to paire two site vsphere replication,

explanation of infrastructure:

i have two site and each with a vcenter, and external psc

the two sites are connected through a firewall

I asked the security team to open the necessary ports following the vmware KB:VMware Knowledge Base

error

after opening the ports the two sites are not connected, with the following error: Failed to acquire token from SSO Server at 'https://abbvxprdpsc01.abbhpvdom.local/sso-adminserver/sdk/vsphere.local'.

is the problem between the two sites (ports) ???

or other problem !!

mohamed.bennani

thank's

[scott28tt]

Moderator: Moved to vSphere Replication

[mohahostesxi]

thanks scott

[rshenoy]

Hello,

Can you check if the time synchronization between VC/PSC/VR across the site is same. we should not have a difference more than  60 seconds.

All the 6 servers across the site should have identical time.

Regards

Ritesh

[MohamadAlhousse · Accepted solution]

Are the 2 PSC controllers joined to the same SSO domain ?

Can you please use the FQDN of the PSC appliance when trying to pair the 2 sites. Please check time sync/Time zone between VCSA, PSC, and replication appliances.

[mohahostesxi]

thanks for the whole team,

my problem is solved.

here are the steps that i follow:

resolution NTP issue, and im trying to connect with the remote site by PSC FQDN, and Done ^_^

thank's guys