VMware Cloud Community
rcmendoza
Contributor
Contributor
‎12-15-2019 06:38 PM

Unable to Start VITD service

Hi all, my VITD service wont start, already tried the steps on KB 2147603 still wont run..Hope you can help. I have vSphere 6.7U3 installed

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4 Replies
scott28tt
VMware Employee
VMware Employee
‎12-15-2019 10:22 PM

Moderator: Moved to vSAN


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T180985
Expert
Expert
‎12-16-2019 01:15 AM

Did it fail with an error message when you tried to start the vitd service? if you ssh to the host and run /etc/init.d/vitd status i assume they both show as "is not running"?

Please mark helpful or correct if my answer resolved your issue. How to post effectively on VMTN https://communities.vmware.com/people/daphnissov/blog/2018/12/05/how-to-ask-for-help-on-tech-forums
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TheBobkin
Champion
Champion
‎12-16-2019 02:00 AM

Hello rcmendoza​

Welcome to Communities.

I would advise you start with reviewing the vitd.log (/var/log/vitd.log) and vmkernel.log for the specific reason(s) of failure when restarting.

Do ensure that all processes are actually stopping:

#  ps | grep vitd

#  /etc/init.d/vitd stop

#  ps | grep vitd       (Should return no output - if it does then the threads are not being killed)

#  /etc/init.d/vitd start

Then look at the logs for the timestamp of restart.

Are you sure you don't have other issues in the cluster here that could affect vSAN iSCSI like Inaccessible home objects?

Bob

rcmendoza
Contributor
Contributor
‎12-17-2019 09:41 PM

Hi guys, thank you for your response..i found the problem. I set a wrong VMK adapter for iscsi traffic..i corrected it then run the io_restart and the VITD started. Thank you guys.

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