1 2 Previous Next 19 Replies Latest reply on Jan 24, 2020 4:25 AM by dimich34 Go to original post
      • 15. Re: uemFlags USB reg entry Fix :
        DEMdev Master
        VMware Employees

        Hi RachelW,

        However... If you have the UEMFlags registry value configured, you should not be encountering this particular issue.

        I just realized that I need to qualify the above statement, as it depends on what you have set that UEMFlags registry value to...

         

        Setting that value to 1 (as described at the start of this thread) tells the Horizon agent not to go and check for Horizon Smart Policies USB redirection configuration for for zero client connections.

        If you want to disable the logic for "soft clients" as well, you'd need to set UEMFlags to 257 (i.e. 0x101 in hex.)

         

        So, depending on your UEMFlags configuration you might be encountering that "60 second timeout" issue after all. Please note that that "Can't get a valid sessionId within 60 seconds for channel" message is logged to the Horizon agent log file – I hardly know anything about Horizon, but I wonder whether that log fragment you posted is maybe from the Horizon client log?

        1 person found this helpful
        • 16. Re: uemFlags USB reg entry Fix :
          dimich34 Novice

          Hi Rachel, did you ever resolve the issue with USB redirection? i see the same errors in my log and can not find the solution. Any details you can share? thank you.

          • 17. Re: uemFlags USB reg entry Fix :
            dimich34 Novice

            Did anyone find a resolution? we are getting the same errors. USB Deny reason: denied by policy

             

            2020-01-10T08:48:40.314-05:00 INFO  (56EC-5734) <MessageFrameWorkShare> [vmware-remotemks] Remote USB status reported, state: unavailable

            2020-01-10T08:48:40.314-05:00 DEBUG (56EC-5734) <MessageFrameWorkShare> [vmware-remotemks] USB deny reason: denied by policy

            2020-01-10T08:48:40.314-05:00 DEBUG (56EC-5734) <MessageFrameWorkShare> [vmware-remotemks] viewusb_op_notif_error: [Id: 0], msgId=213, msgParam=IDS_DROPDOWN_DEVICES_NOT_AVAILABLE

            2020-01-10T08:48:40.314-05:00 INFO  (56EC-5734) <MessageFrameWorkShare> [vmware-remotemks] Remote USB uemTimeouts: 0

            2020-01-10T08:48:40.314-05:00 DEBUG (56EC-5384) <vmware-usbd> [vmware-remotemks] viewusb_op_notif_reconnect: state=0

            • 18. Re: uemFlags USB reg entry Fix :
              DEMdev Master
              VMware Employees

              Hi dimich34,

               

              Which versions of Horizon and DEM/UEM are you using? Does your Horizon agent log contain "Can't get a valid sessionId within 60 seconds for channel" messages?

              • 19. Re: uemFlags USB reg entry Fix :
                dimich34 Novice

                I am using DEM version 9.9 and I did check logs on my computer and could not find any references to "Can't get a valid sessionId within 60 seconds for channel" messages

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