Cant Join Customer Experience Improvement Program with vSphere 6.7

[Jeffwb2u]

We are getting a cluster warning that we are not enrolled in the Customer Experience Improvement Program.  But when we go to Administration>Customer Experience Improvement Program, the screen just says Not Joined, with no option to enroll in the program.  Does anyone have any ideas on how to fix this?

[sjesse]

Try powershell

https://www.virtuallyghetto.com/2019/01/automating-customer-experience-improvement-program-ceip-conf...

[Gidrakos · Accepted solution]

If PowerShell doesn't work, try checking the old Flash-Based interface since not all the features from that have been ported to the HTML-5 yet. - Sorry, can't check this myself at the moment.

[Jeffwb2u]

That was it.  I am so used to the HTML 5 interface now, that I forget that some features haven't been implemented yet.    Thank you very much.

[mmaus]

I upgraded to 7.0 and am having the same issue where the join button is greyed out

I ran the Set-PowerCLIConfiguration -ParticipateInCeip $true command and got the prompt to accept changing the value and hit [A] Yes to All when prompted...when you do Get-PowerCLIConfiguration there is nothing to indicate that this has acutally been changed.

When I go into the HTML 5 interface...it still shows greyed out and not joined.

Flash UI is not an available option any longer with 7.0

Ugh...please help

[mmaus]

I finally got this to work.  I was originally logged in with an account that has Admin rights, but for some reason it did not work.  I had to log in with the actual "Administrator" account...and then the option was no longer greyed out.

Ugh x2

[gerretbp]

Same problem.  Same resolution.  Thanks!

[ksl281]

Worked!

[ms0n]

I also solved this by logging in as administrator@vsphere.local  on vSphere 7.0.1

It's strange, I don't see any permissions differences between it and my AD user - both only Administrator role.