Unauthorized Access. Either your account is not registered with Skyline or you don't have necessary privilege to access Skyline Advisor.

[chassnow]

Hello,

I am no longer able to access Skyline advisor. Please let me know what I need do to access again. I receive the following message when I try to access the site.

Unauthorized Access. Either your account is not registered with Skyline or you don't have necessary privilege to access Skyline Advisor.

Thanks,

Charlie

[Aditya2018]

Hello chassnow​,

Welcome to communities.

Please confirm if you are the organization owner and you deployed the skyline in your environment.

If yes, please share the organization name and email id which is used to login to skyline advisor and also account Id to check the issue from back end.

Login to skyline advisor at the top right corner click on your name and select organization and share the screenshot of organization details page.

Please update the requested details in below page.

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

If not, please request the organization owner to grant permissions as per the following KB:

VMware Knowledge Base

.

[chassnow]

Hello,

I have completed the form and I am still not able to access Skyline advisor. And yes, I was an early tester for Skyline with access.

[Aditya2018 · Accepted solution]

Hello chassnow​

I am closing the thread as answered, the issue has been resolved on a Support Request you have raised.