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LBrin
Contributor
Contributor

Virtual Machine boots to black screen

Hello all & TIA for any assistance with figuring this out.

I recently created a Windows 10 VM, operating on a Windows 10 Host.  It was running fine & I ran all the W10 updates & such, in preparation to add software (machine was running fine at that point).  I moved the VM to a different file location on my computer (accidentally created in the wrong location), and after that the machine will appear to boot, but just goes to a black screen.  I can click inside the window & I get an audible ding & see the spinning logo, but nothing appears to happen. Machine appears to be running in Workstation, but nothing in the window.  I can shut down the guest & it appears to act normally & doesn't produce any errors.  I've attached the log file & would appreciate any clues you can give me.

W10 Running VM.png

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a_p_
Leadership
Leadership

I cannot see related errors in the lof file, so this is more of a guess. Please try to start the VM with all of the shared folders in the VM's settings being disabled, to see whether this makes a difference.


André

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LBrin
Contributor
Contributor

I double checked & the Shared Folders were not enabled.

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LBrin
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Contributor

FWIW, While the VM is "Powered Up" with the black screen displayed.  I do see activity on the Network Adapter & Hard Drive indicators in the bottom of the Workstation Window.  They are blinking green.

W10 Running VM2.png

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a_p_
Leadership
Leadership

According to the provided log file, the VM has two shared folders.

Please check whether you've attached the latest/current vmware.log file in your initial post.

André

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LBrin
Contributor
Contributor

Yes there are 2 shared folders, but I have them disabled.  Should I remove them altogether?

Re-attached latest log, in case the original was incorect.

pastedImage_0.png

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a_p_
Leadership
Leadership

Disabled should be sufficient.

Did the VM's folder that you copied/moved to the new location contain subdirectories, or only the VM's files in the main folder?

What you may also try - unless already don - is to try, and boot the guest into Safe Mode, and then check e.g. the Windows event logs.

Prior to doing this, consider to create a snapshot so that you can always revert to the current state, in case things become worse.

André

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LBrin
Contributor
Contributor

I can't seem to make it boot to safe mode.  I tried pressing/repeating/holding the F8 Key during startup, but it seems to toggle the tabbed VM window at the bottom of the VM screen, but doesn't seem to get the input to the OS for safe mode boot.

Folder that I moved only contained the VM, no sub-directories.

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LBrin
Contributor
Contributor

I'll have to pick this back up next week.  Thanks for your assistance!

Have a Happy Thanksgiving!

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