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JHTCTL
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Unauthorized Access issue

Same as others have reported, there is no Skyline Advisor role that I can see:

pastedImage_0.png

I've seen the link to the SmartSheet site, so I'll enter details there after this post is created, since I also need this link.

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sri_vmware
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Hi JHTCTL,

I have got the requested details. We will check from our end and get back to you.

Sincerely
Srikanth HS
Skyline Support Moderator

View solution in original post

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sri_vmware
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Hi JHTCTL,

Thank you for reaching out to Skyline team through communities.

Sure , we will look into the details from smart sheet. Below is the link for the same.

Smartsheet Forms

Please also confirm if you were able to login to Skyline Advisor earlier.

Sincerely
Srikanth HS
Skyline Support Moderator
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JHTCTL
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Yes, we were able to access it prior to about a week or so ago.  I've already entered details into the sheet, let me know if you don't see them.

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sri_vmware
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Hi JHTCTL,

I have got the requested details. We will check from our end and get back to you.

Sincerely
Srikanth HS
Skyline Support Moderator
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JHTCTL
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Any update yet?

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JHTCTL
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Well, never heard anything back, but it did get resolved, so... thanks?

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sri_vmware
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Hi JHTCTL,

Sorry for the delay. We have fixed from our back end.

Sincerely
Srikanth HS
Skyline Support Moderator
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