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MoritzKiesewett
Contributor
Contributor

"Upgrade to 4.7.1-10752772 already in progress" -> Cannot Upgrade after Upgrade Failure.

Hello Community,

i'm pretty new to the vRealize Log Insight. But one of my first tasks is to upgrade our instances. So i informed myself about upgrade paths and so on , everything is fine regarding that.

I started my Upgrade via -> Administration -> Cluster -> Upgrade Cluster -> VMware-vRealize-Log-Insight-4.7.1-10752772.pak -> Accept terms.

But as soon as i did that, an error occured simply stating " An upgrade Error occured " i tried to redo it, but now i always get the error :

"Upgrade to 4.7.1-10752772 already in progress"

I attached a screenshot of the message. So i really don't know what i can do about it, since there is no Status about an upgrade being implemented.

Anyone got any suggestions for me?

Thanks in advance!

Moritz

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daphnissov
Immortal
Immortal

I'd probably recommend you open an SR with VMware GSS and have them diagnose the issue.

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KocPawel
Hot Shot
Hot Shot

Did you make a backup or snapshots before upgrade ?

I also suggest to open SR.

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MoritzKiesewett
Contributor
Contributor

Yeah daily backups are part of our routine... luckily. I will import the backups and restart the process. If that doesn't help, I'll open an SR.

Thank you very much!

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