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JFKATZ
Contributor
Contributor

Lost VMware Licensing upon upgrade

I upgraded my VMware to 12.5.9 and I ran the uninstall before the upgrade. As I stepped through the uninstall I was given the option to uninstall either Workstation Pro or Licensing data or both. I chose to just uninstall Workstation Pro. I installed the new version of VMware and after the reboot I was prompted to enter the license code. Is my license gone or is there a way to refresh it?

Thanks,

JFKATZ

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a_p_
Leadership
Leadership

Welcome to the Community,

not sure why the license information got lost. Anyway, assuming that you've purchased Workstation through VMware channels, you should have the license in your MyVMware portal.

André

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