VMware Support Community
Jarrox
Contributor
Contributor
Jump to solution

sun.security.validator.ValidatorException: PKIX path building failed

Hello, I was having issues with the collector connecting to skyline services so I decided to deploy a new appliance and now I get this errorskyline.JPG

1 Solution

Accepted Solutions
sri_vmware
VMware Employee
VMware Employee
Jump to solution

Hi Jarrox,

Welcome to communities!

Skyline Collector uploads encrypted product usage data to VMware over the Internet. If required by your organization, an HTTP proxy server can be configured between Skyline Collector and the Internet.

Below is the External Network Connectivity Requirements

Machine                                           Connection To                                       Connection Type                       Protocol                Port

VMware Skyline Collector           vcsa.vmware.com                                         HTTPS                                    TCP/IP                 443

VMware Skyline Collector           vapp-updates.vmware.com                         HTTPS                                    TCP/IP                 443

Kindly confirm if we are able to reach the about 2 URLs from Skyline collector and if the required ports are open. If we need to use proxy server,  kindly enable proxy.

Sincerely
Srikanth HS
Skyline Support Moderator

View solution in original post

4 Replies
sri_vmware
VMware Employee
VMware Employee
Jump to solution

Hi Jarrox,

Welcome to communities!

Skyline Collector uploads encrypted product usage data to VMware over the Internet. If required by your organization, an HTTP proxy server can be configured between Skyline Collector and the Internet.

Below is the External Network Connectivity Requirements

Machine                                           Connection To                                       Connection Type                       Protocol                Port

VMware Skyline Collector           vcsa.vmware.com                                         HTTPS                                    TCP/IP                 443

VMware Skyline Collector           vapp-updates.vmware.com                         HTTPS                                    TCP/IP                 443

Kindly confirm if we are able to reach the about 2 URLs from Skyline collector and if the required ports are open. If we need to use proxy server,  kindly enable proxy.

Sincerely
Srikanth HS
Skyline Support Moderator
HWit1
Contributor
Contributor
Jump to solution

Hi Jarrox,

i have fixed the same issue yesterday. I have to disable ssl decryption on our palo alto firewall for the collector ip.

Best regards,

Chris

Jarrox
Contributor
Contributor
Jump to solution

This was this issue, but I do not believe they disabled it just maybe excluded the IP.

Reply
0 Kudos
evfernandez
VMware Employee
VMware Employee
Jump to solution

Hi Jarrox​,

I'm curious to know if you still facing this issue.

Eddie Fernandez
Manager, Skyline Support
Reply
0 Kudos