3 Replies Latest reply on Nov 14, 2019 4:36 AM by Jarrox

    sun.security.validator.ValidatorException: PKIX path building failed

    Jarrox Lurker

      Hello, I was having issues with the collector connecting to skyline services so I decided to deploy a new appliance and now I get this errorskyline.JPG

        • 1. Re: sun.security.validator.ValidatorException: PKIX path building failed
          sri_vmware Hot Shot
          Skyline Community 2/2GS Skyline Support VMware Employees

          Hi Jarrox,

           

          Welcome to communities!

          Skyline Collector uploads encrypted product usage data to VMware over the Internet. If required by your organization, an HTTP proxy server can be configured between Skyline Collector and the Internet.

           

          Below is the External Network Connectivity Requirements

           

          Machine                                           Connection To                                       Connection Type                       Protocol                Port

          VMware Skyline Collector           vcsa.vmware.com                                         HTTPS                                    TCP/IP                 443

          VMware Skyline Collector           vapp-updates.vmware.com                         HTTPS                                    TCP/IP                 443

           

          Kindly confirm if we are able to reach the about 2 URLs from Skyline collector and if the required ports are open. If we need to use proxy server,  kindly enable proxy.

          1 person found this helpful
          • 2. Re: sun.security.validator.ValidatorException: PKIX path building failed
            HWit1 Novice

            Hi Jarrox,

             

            i have fixed the same issue yesterday. I have to disable ssl decryption on our palo alto firewall for the collector ip.

             

            Best regards,

            Chris

            1 person found this helpful
            • 3. Re: sun.security.validator.ValidatorException: PKIX path building failed
              Jarrox Lurker

              This was this issue, but I do not believe they disabled it just maybe excluded the IP.