Hi guys
I have installed and configured vRA7.5, and installed the ITSM 5.0 plugin for SNOW.
After I have registered the vRA and try to import the catalogs I get the below error:
Exception caught inside VRASNRegisterVRA.updateAuthToken: ConversionError: The undefined value has no properties.
PLEASE can anyone assist?
thank you
on v5.1 when you want to request a VM it just showed below at the bottom of the request:
No changes was made, but with v5.0 the deployments were successful
Ok. Do you have instance for V5.1 where i can debug it?
Hi Shaun,
I am getting the same errors. My mid server is up. what else should I check?
I have the same issue. I get these errors : Exception caught inside VRASNRegisterVRA.updateAuthToken: Auth Token return NULL Check Mid Server
The mid server is working fine.
What did u to resolve Authentication error?
Hello Shaun90 . Even I am facing the same issue . How did you resolve this?
hi, I have downgraded the plugin and was able to import all blueprints. What version are you currently running?
I downgraded to v5 from v5.1
I installed 7.6.1 plug-in. I faced same issue when I installed 7.6 .
When we raised this issue to vmware, they asked to upgrade from 7.6 to 7.6.1