Looking to see if anyone has hit this issue before:
1. We are running Horizon 7.10 with Instant Clones on VSAN
2. We are using GPO and UEM to do profile MGMT
3. We use AAD-Connect to sync to O365 Cloud
4. UEM is 9.5
All of our office products are registering fine except for outlook. Everytime a users logs in it is asking for credentials. Any thoughts: Here is what we are capturing in UEM
All mapping are working correctly including the OST and tokens. Below is outlook.ini and sharedsettings.ini
Outlook.ini
[IncludeRegistryTrees]
HKCU\Software\Microsoft\Office\16.0\Common
HKCU\Software\Microsoft\Office\16.0\FirstRun
HKCU\Software\Microsoft\Office\16.0\Registration
HKCU\Software\Microsoft\Office\16.0\User Settings
HKCU\Software\Microsoft\Office\Common
HKCU\Software\Microsoft\Shared Tools\Proofing Tools
HKCU\Software\Microsoft\VBA
HKCU\Software\Microsoft\Internet Explorer\IntelliForms
HKCU\Software\Microsoft\Office\16.0\MAPI
HKCU\Software\Microsoft\Office\16.0\Outlook
HKCU\Software\Microsoft\Office\Outlook
HKCU\Software\Microsoft\Office\IdentityCRL
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles
HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\TokenBroker
[IncludeIndividualRegistryValues]
HKCU\Software\Microsoft\Exchange\Client\Options\PickLogonProfile
[ExcludeRegistryTrees]
HKCU\Software\Microsoft\Office\Common\ClientTelemetry
HKCU\Software\Microsoft\Office\16.0\Common\Identity\DocToIdMapping
HKCU\Software\Microsoft\Office\16.0\Common\Identity\Identities
HKCU\Software\Microsoft\Office\16.0\Common\Identity\IdToAuthorityUrlMapping
HKCU\Software\Microsoft\Office\16.0\Common\Identity\Profiles
[IncludeFolderTrees]
<AppData>\Microsoft\Outlook
<AppData>\Microsoft\Signatures
<LocalAppData>\Microsoft\Outlook
<AppData>\Microsoft\AddIns
<AppData>\Microsoft\Bibliography
<AppData>\Microsoft\Office
<AppData>\Microsoft\Proof
<AppData>\Microsoft\Spelling
<AppData>\Microsoft\UProof
<AppData>\Microsoft\Templates
<AppData>\Microsoft\Credentials
<LocalAppData>\Microsoft\Office
<LocalAppData>\Microsoft\TokenBroker
<AppData>\Microsoft\Templates
[IncludeFiles]
<LocalAppData>\Microsoft\Office\olkaddritem.officeUI
<LocalAppData>\Microsoft\Office\olkapptitem.officeUI
<LocalAppData>\Microsoft\Office\olkdlstitem.officeUI
<LocalAppData>\Microsoft\Office\olkexplorer.officeUI
<LocalAppData>\Microsoft\Office\olklogitem.officeUI
<LocalAppData>\Microsoft\Office\olkmailitem.officeUI
<LocalAppData>\Microsoft\Office\olkmailread.officeUI
<LocalAppData>\Microsoft\Office\olkmmsedit.officeUI
<LocalAppData>\Microsoft\Office\olkmmsread.officeUI
<LocalAppData>\Microsoft\Office\olkmreqread.officeUI
<LocalAppData>\Microsoft\Office\olkmreqsend.officeUI
<LocalAppData>\Microsoft\Office\olkpostitem.officeUI
<LocalAppData>\Microsoft\Office\olkpostread.officeUI
<LocalAppData>\Microsoft\Office\olkreportitem.officeUI
<LocalAppData>\Microsoft\Office\olkresenditem.officeUI
<LocalAppData>\Microsoft\Office\olkrespcounter.officeUI
<LocalAppData>\Microsoft\Office\olkresponseread.officeUI
<LocalAppData>\Microsoft\Office\olkresponsesend.officeUI
<LocalAppData>\Microsoft\Office\olkrssitem.officeUI
<LocalAppData>\Microsoft\Office\olkshareitem.officeUI
<LocalAppData>\Microsoft\Office\olkshareread.officeUI
<LocalAppData>\Microsoft\Office\olksmsedit.officeUI
<LocalAppData>\Microsoft\Office\olksmsread.officeUI
<LocalAppData>\Microsoft\Office\olktaskitem.officeUI
Shared setting.ini
# This Flex config file references a built-in Microsoft Office 2016 application template.
# A condition is configured (on the Conditions tab) to make sure this config file is only
# processed when logging on and off on a machine where Office 2016 is installed in the default
# installation directory.
[IncludeRegistryTrees]
HKCU\Software\Microsoft\Office\16.0\Common
HKCU\Software\Microsoft\Office\16.0\FirstRun
HKCU\Software\Microsoft\Office\16.0\Microsoft Office 2016
HKCU\Software\Microsoft\Office\16.0\Registration
HKCU\Software\Microsoft\Office\16.0\User Settings
HKCU\Software\Microsoft\Office\Common
HKCU\Software\Microsoft\Shared Tools\Proofing Tools
HKCU\Software\Microsoft\VBA
[IncludeFolderTrees]
<AppData>\Microsoft\AddIns
<AppData>\Microsoft\Bibliography
<AppData>\Microsoft\Office
<AppData>\Microsoft\Proof
<AppData>\Microsoft\Spelling
<AppData>\Microsoft\Templates
<AppData>\Microsoft\UProof
<LocalAppData>\Microsoft\Office\ONetConfig
[ExcludeFolderTrees]
<AppData>\Microsoft\Templates\LiveContent
