VMware Horizon Community
strizzz
Contributor
Contributor

Skype for business conversation delay - horizon view 7.3.2

Hi, I've got a strange problem with a customer. I've deployed a VDI enviroment with horizon view 7.3.2 (esxi 6.5) installed and skype for business on the win 10 1703 CBB vms (teradici audio driver installed).

when the user receive a call trought the software he can't ear or speak for the initials 5-6 seconds, after that time the converstation works good.

we've tried to use a teradici zero client (pcoip without  s4b optimization) and a windows 10 pc as a client (with s4b optimization enabled).

If the customer starts the conversation doesn't have the initial delay and the audio works immediately.

if we use s4b from a traditional pc (no vdi) everything works correctly.

any suggestions?

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5 Replies
kli
VMware Employee
VMware Employee

Hi strizzz, Can you try the latest update, Horizon 7.4, and see if it solves your issue?

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prodir
Contributor
Contributor

Hi

i have the same exact problem, did you solve yours?

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kli
VMware Employee
VMware Employee

Prodir, please try Horizon agent 7.4 with Horizon client 4.7.  We have made improvements around audio delays with these latest updates. 

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airray123
Contributor
Contributor

Have you found a resolution for this issue?  I am on horizon agent 7.6 for both machines.  Both machines have skype for optimization pack installed and on pcoip zero clients.  Audio is very choppy.  We are on a gig network. 

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NickScheetz
Contributor
Contributor

Were you ever able to find a solution for this?

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