You need to speak to the place where you purchased the license. When you purchase a license, you will be asked for your e-mail information and you can use my.vmware.com.
You need to talk to the integrator from which you purchased the license. Have you got your license information?--1 person found this helpful
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It turns out that the integrator created a myvmware account for one of our other employees here & linked it to the account, but we weren't made aware of it. Were were able to then log in to that account & authorize mine through that. Thanks for your help.