Upgrade vCSA 6.5 to 6.7

[Hojjat]

Hi everyone,

I want to upgrade my vcsa 6.5 (Version 6.5.0.13000 Build 7312210) to vcsa 6.7 - 14367737.

There are no error in stage 1 (Deployment), but in stage 2 the pre-upgrade operation failed with error "Internal error occurs during pre-upgrade checks".

And in log file :

No file found matching /etc/vmware/install-defaults/cm.url

No file found matching /etc/vmware-vpx/vcdb.properties

No file found matching /etc/vmware-vpx/vc-extn-cisreg.prop

what should i do to resolve this problem ??

Regards,

[Vijay2027]

Can you attach upgrade-runner.log, vcdb_export.err and pre-checks logs files to the thread?

[Hojjat]

thanks for replying,

where is the path of these files ??

[Vijay2027]

/var/log/vmware/upgrade

[diegodco31]

You must ensure you're using the FQDN, an internal NTP and you are getting correct forward and reserve resolution from DNS.

[Hojjat]

Here are all files inside /var/log/vmware/upgrade.

[Hojjat]

Hi

thanks for replying,

I have tried using FQDN but nothing was changed

[Vijay2027]

Looks like there is an issue with certificate:

pyVmomi.SoapAdapter.ThumbprintMismatchException: Server has wrong SHA1 thumbprint: 9970c88d0d4b536348a945d73ac8cabedb1875a9 (required) != 114cdf5cd74958c26c52b251b02c1ceadc13c21d (server)

Please open a SR with GSS.