I need to access the web-console of one of my vCenters in order to add a local user however I keep getting an error no matter which browsers I use. I put in my vCenter FQDN and I get the V5.5.0 Welcome screen with the link to go "Log in to vSphere Web Client" which I click and then get the error "This page can’t be displayed".
I have restarted all services. I have restarted the vCenter.
Here is my setup:
vCenter Name: ddmmii
vCenter version: 5.5.0, build 3000241
vCenter server is an appliance.
PING works OK.
SSH works OK.
Fat-client works OK.
TELNET to port 80 works OK:
HTTP/1.1 400 Bad Request
Date: Fri, 11 Oct 2019 00:38:11 GMT
<HTML><BODY><H1>400 Bad Request</H1></BODY></HTML>
Connection to host lost.
TELNET to port 443 seems to work although there is no output in the CMD window. This seems to be normal amongst vCenters.
TELNET to port 9443 seems to be closed off and not responding
When I try to access the web-client, I get the error:
IE:This page can’t be displayed
FF: The connection has timed out
I've checked most of the logs and have not found anything wrong:
The following files have 0 byte sizes:
(( Current date & time = Fri Oct 11 00:47:24 UTC 2019 ))
On the same server, Microsoft Windows Server 2012 R2 Datacenter, I can access my other 2 vCenter 6.0.0 systems via the browsers.
Note this is a standalone vCenter with "vCenter Server 5 Essentials" license.
If 9443 is not listening then webclient service is down
you can check netstat -tulnap |findstr 9443 on ssh
Try restarting the service and clear the serenitydb and try this kb VMware Knowledge Base
service vsphere-client stop
rm -rf /usr/lib/vmware-vsphere-client/server/work
service vsphere-client start
Note : Please take snapshots/backup before trying the above steps