VMware Horizon Community
robsisk1972
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Using the View Agent and Client to connect to Physical Desktop over RDP

So this worked perfectly in horizon 6 and win 7.  Apparently something has changed in Horizon 7 or Win10 1803.

Really easy to do and here are the basic steps:

  • Create a manual pool, add the physical desktops, entitle, etc.
  • Toss the view agent on the Physical desktop
  • Access the physical desktop through the Horizon Client.

Before in Horizon 6 and Win7...Maybe even Win10, users could lock their physical desktop, drive home and reconnect to it via the Horizon client. It would merely unlock the workstation and they could pickup where they left off.

Now...With Horizon 7 and the new agent and clients, users can not do this.  If they lock their desktop, drive home and attempt to connect to it via the View Client, they are greeted with the below messages and can can not get to their machine..  Does anyone now How I can get around this besides having users logoff before the leave the office if they intend to work from home?

Thanks

rdp.PNG

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DEMdev
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Hi robsisk1972,

Just to make sure: you posted this question in the DEM forum...

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DEMdev
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Hi robsisk1972,

Just to make sure: you posted this question in the DEM forum...

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robsisk1972
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DEMdev​  Thanks for catching my mistake.   On a side note, now I have to get used to calling the UEM the DEM.   I enjoy product name changes as much as a nice root canal at the oral surgeon's office.   Hopefully it was renamed for a good reason.

sjesse
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I'd move this to horizon area, but are you sure they are using RDP, is that the default protocol? You can tell in the event log in the horizon administrator console what protocol they are using. I'm not using physical desktops, but I have full clones running in 7.4 and we lock and unlock those all the time and have never seen that. The error message is saying they where using one protocol and then trying to connect to the other one.

I have read recent posts about some of the newest horizon versions using rdp when they wanted to use pcoip, but those seem to reference a recompose operation.

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wuhlig
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Not sure you got this answered yet but there are gotchas to using physical desktops.

1. Must be Win180x Enterprise

2. Must use blast protocol.

3. Not really a gotcha, but the connection server will try to WOL a turned off desktop, so support for WOL is really a must, or just keep it running.

That's it!  You have the other steps down.

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