Instant Clone pool stuck at Publishing

[VSprague]

I have an Instant Clone pool in Horizon View 7.10. When I published the image I set it to publish immediately and force logoff of any users even though no one is currently logged into it. I waited 30 minutes and after not seeing any change I disabled and re-enabled provisioning. Then after an hour the status still said "Publishing" and nothing had happened. I manually deleted the VM's in the pool but they are recreated with the old image and still have the new image listed under pending. I also restarted the connection server to no effect. I've also logged into the pool and logged back out and the machine I logged into was deleted and recreated with the old image. The system also won't let me push a different image. At this point besides deleting the entire pool I don't know what else to do. The VM is running Windows 7, if that matters at all.

[VSprague]

After another 30 minutes it finally failed on its own. I then tried to re-publish and this time it failed much quicker with the following error:

Fault type is UNKNOWN_FAULT_FATAL - After waiting for 300 seconds internal template VM: vm-855 is still not powered off. Giving up!

So nothing super helpful but at least it's not just sitting at publishing anymore.

[sjesse · Accepted solution]

Make sure your releasing the ip at the end of updating the parent, if you don't I've seen similar messages.

[VSprague]

I re-snapped it after doing an ipconfig /release and I was able to push the image successfully so hopefully that resolves the issue going forward.