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VirtualDevOp10
Contributor
Contributor

Laptop Windows 10 Host makes Windows 10 Guests Crash (BSOD) on sleep/suspend

Hi All!

I have a problem with my virtual machines.

I use different windows 10 guest operating systems - for development purposes.

My "host" is my laptop - from which i power them on.

But during my commute to / from work - i close the lid in my computer

Microsoft Surface Book 2.  I then goes to sleep

but when i wake it up again all my machines are crashed

If i manually pause my guests before - no problems.

But - can't they pause automatically when the host goes to sleep?

I use vmware workstation

Have a nice day  Smiley Happy

11 Replies
bonnie201110141
VMware Employee
VMware Employee

Please get the %SystemRoot%\memory.dmp file in guest after the BSOD, and also collect support data from Help > Support > Collect Support Data, and upload the zip file? Thanks a lot!

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VirtualDevOp10
Contributor
Contributor

Hi Bonnie.

Thanks for getting back to me.

i have attached the supportinformation, but the memorydump is approx 900mb.

br

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VirtualDevOp10
Contributor
Contributor

And the file...

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bonnie201110141
VMware Employee
VMware Employee

Can you please compress the dmp file and attach it? If not, please upload it to our ftp site:

VMware ftp site:

FTP Server: ftpsite.vmware.com

User: inbound

Pwd: inbound

Port: 21

Thanks a lot!

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VirtualDevOp10
Contributor
Contributor

Hi again.

Uploaded to the FTP site. Called Memory.zip

br

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VirtualDevOp10
Contributor
Contributor

Goodmorning.

Did you get my Memory file?

br.

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bonnie201110141
VMware Employee
VMware Employee

Yes, we are still analyzing it. Thanks for your patience!

Majed17
Contributor
Contributor

i have the same problem with linux mint 19.1 xfce host and win 10 virtual machines.. when i was on arch linux host there was no such problem of crashing when i logout, but now, alas, it exist, and it wasn't solved with upgrading to 15.5

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VirtualDevOp10
Contributor
Contributor

Hi!

Did you have the time to look at my issue?

The issue is stil present.

Smiley Happy

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Majed17
Contributor
Contributor

the problem remains in 15.5.1

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bmahf
Contributor
Contributor

I am seeing the same problem on my Surface Book 2 host system, running Windows 10 Pro.  I have seen this for quite some time now, and haven't found a fix yet.  Was there something found from the memory.dmp file that was uploaded?  Something that you could share with us?  I just had another BSOD and am very much concerned to find an answer to this issue.

My story is the same as VirtualDevOp10.  If I walk away from my laptop when it's not on the power supply (of course, not a good idea for the battery to leave it on the power supply all the time) and I don't come back pretty quickly, I will more than likely have a blue screen for the Windows 10 guest (also Windows 10 Pro).  I have gotten into the habit of keeping my laptop on the power supply when I have VMWare running a guest O/S, but I am not happy about having to do that.

In case you need another example of the memory.dmp file, I have zipped mine up (just restarted after a BSOD I just got) and have uploaded it here as memory.zip.

Thank you for any help you can give to me for this problem.

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