4 Replies Latest reply on Sep 15, 2019 3:44 PM by continuum

    Backup Error after Hardware/ESXi Version Upgrade

    junkts Lurker

      Hi

      I have some problems with the Backup of Windows Server VM's since i upgraded my Hardware. Before the Upgrade i used the VMware ESXi Version 5.5 U2 without any problem. Everything works fine, but after changing my Hardware to HP Microserver Gen8 with HP VMware Version 5.5 U3 installed i get some errors every 3-4 days.

      I get some different errors, but the most errors are VSS errors. The first VM is a Domain Controller and the second VM is a SQL Server. The following errors comes after 3-4 days and persists until i reboot the server.

      Domain Controller Error:
      --------------------
      Fehlercode: 253
      Module: 83
      Zeileninfo: c7610e0a857bedf4
      Felder:
      Nachricht: VMware-Fehler: 'Remote-Methodenaufruf ist fehlgeschlagen.'.

      --------------------

      Fehlercode: 32
      Module: 0
      Zeileninfo: c7610e0a857bedf4
      Felder:
      Nachricht: Erwarteter Task 'CreateSnapshot' fehlgeschlagen. Ursache: An error occurred while saving the snapshot: Failed to quiesce the virtual machine..
      --------------------

      and later this one:
      --------------------

      Fehlercode: 3003
      Module: 538
      Zeileninfo: 38b2393b56c5aa77
      Felder:  StringAlertId : ntds vss writer disabled
      Nachricht: Alarm 'Konvertierter Agent'

      SQL Server Error:

      --------------------
      Fehlercode: 253
      Module: 83
      Zeileninfo: c7610e0a857bedf4
      Felder:
      Nachricht: VMware-Fehler: 'Remote-Methodenaufruf ist fehlgeschlagen.'.

      --------------------

      Fehlercode: 32
      Module: 0
      Zeileninfo: c7610e0a857bedf4
      Felder:
      Nachricht: Erwarteter Task 'CreateSnapshot' fehlgeschlagen. Ursache: An error occurred while saving the snapshot: Failed to quiesce the virtual machine..

      --------------------
      Fehlercode: 3003
      Module: 538
      Zeileninfo: 38b2393b56c5aa77
      Felder:  StringAlertId : sql vss writer disabled
      Nachricht: Alarm 'Konvertierter Agent'

      I tried the following things:

      1. VMware Tools reinstall (many times)
      2. VMware ESXi Update to Version 5.5 U3a (HP Version)
      3. Create Snapshot via vCenter without any problem.

      I have check the status of the vss writers and noticed that some writers hat the state "Timeout".

      Can you help me to solve this problem?

      kind regards

      Rico

       

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