4 Replies Latest reply on Sep 11, 2019 6:09 AM by voodoop

    VCSA 6.7 Update Manager fails to download patch definitions when behind proxy

    Jeff@VMTN Novice

      VCSA 6.7.0.14000 Build 9451876

      VMware Update Manager, Version = 6.7.0, Build = 9031744

       

      When I test the proxy settings under 'Download Settings', it succeeds for www.microsoft.com, and fails for www.vmware.com (presumably because it gets a 301 Moved Permanently response), but both case use the proxy server successfully.

       

      Clicking 'Download Now' generates no network traffic and shows this task result:

      Web sites: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml; hosting the patch definitions and patches cannot be accessed or have no patch data. Check the Internet connectivity.

       

      Is there anything else I can do to get this working, or am I waiting on an update to fix this?

       

      LOG /var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server-log4cpp.log:

       

      ['miscUtil' 139839201699584 INFO]  [miscUtilPosix, 118] Value for registry.proxy.UseProxy is: 1
      ['miscUtil' 139839201699584 INFO]  [miscUtilPosix, 118] Value for registry.proxy.ProxyServer is: http://proxy.my.example.domain
      ['miscUtil' 139839201699584 INFO]  [miscUtilPosix, 118] Value for registry.proxy.ProxyPort is: 8080
      ['miscUtil' 139839201699584 INFO]  [miscUtilPosix, 118] Value for registry.proxy.ProxyUserName is:
      ['miscUtil' 139839201699584 INFO]  [miscUtilPosix, 116] Value for registry.proxy.ProxyPassword is: ********
      ['DownloadMgr' 139839201699584 DEBUG]  [downloadMgr, 549] Url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml, Download destination: /tmp/vci6jGU8O
      ['DownloadMgr' 139839201699584 DEBUG]  [downloadMgr, 400] Inserted download job {139838699463824} to queue
      ['DownloadMgr' 139839201699584 DEBUG]  [downloadMgr, 420] Current download count: 0
      ['DownloadMgr' 139839201699584 DEBUG]  [downloadMgr, 436] Current download count: 1
      ['DownloadMgr' 139839201699584 DEBUG]  [downloadMgr, 442] Adding download job {139838699463824} to scheduler
      ['DownloadMgr' 139839201699584 DEBUG]  [downloadMgr, 462] Waiting for download job {139838699463824} to finish...
      ['DownloadMgr' 139839201965824 INFO]  [downloadMgr, 603] Executing download job {139838699463824}, url=https://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xml
      ['httpDownload' 139839201965824 ERROR]  [httpDownloadPosix, 649] curl_easy_perform() failed: cURL Error: Couldn't connect to server, Unsupported proxy scheme for '[http://proxy.my.example.domain]:8080'
      ['DownloadMgr' 139839201965824 ERROR]  [downloadMgr, 629] Executing download job {139838699463824} throws error: curl_easy_perform() failed: cURL Error: Couldn't connect to server, Unsupported proxy scheme for '[http://proxy.my.example.domain]:8080'