1 2 3 Previous Next 36 Replies Latest reply on Sep 16, 2019 1:42 PM by TimMann Go to original post
      • 30. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
        Lomotex Lurker

        Dear Tim,

         

        When will you provide an offical bugfix, this is my first install ever of ESXi 6.7u3 on a Lenovo ST550 (with the custom Lenovo image) and now this.

         

        Strangely it installed without any problems but then after about 5 reboots this error message appeared.

         

        The firmware probably had different page tables on this specific boot as you told, so ESXi failed to load this time.

         

        But wouldn't this also mean the odds are fifty-fifty that it will successfully boot with a cold restart?

        • 31. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
          TimMann Enthusiast
          VMware Employees

          > When will you provide an offical bugfix

           

          It ought to be fixed in the next regular patch release along the 6.7 line. I'm not allowed to give out details or dates for future releases. In the meantime we'll issue a KB article with the workarounds.

           

          > But wouldn't this also mean the odds are fifty-fifty that it will successfully boot with a cold restart?

           

          There's no reason it would be 50-50. From what we've seen so far, a few machines get the error every time, while most never do. Yours is the first machine I've heard of that gets the error sometimes but not always.

          • 32. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
            TheExpert Novice

            It ought to be fixed in the next regular patch release along the 6.7 line.

             

            Will then a new update-from-esxi6.7-6.7_update03.zip file be provided to come to the update 3 releases?

             

            Thank You.

            • 33. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
              TimMann Enthusiast
              VMware Employees

              It ought to be fixed in the next regular patch release along the 6.7 line.

               

              > Will then a new update-from-esxi6.7-6.7_update03.zip file be provided to come to the update 3 releases?

               

              I don't think so. I believe it will work to apply 6.7u3 *and* the subsequent patch (when the patch is released) without rebooting in between. I will check to be sure, though.

              • 34. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
                TimMann Enthusiast
                VMware Employees

                > I don't think so. I believe it will work to apply 6.7u3 *and* the subsequent patch (when the patch is released) without rebooting in between. I will check to be sure, though.

                 

                Yes, I checked with someone who's more familiar with the patch application process, and he said:

                 

                Customers who are in pre-67U3,

                    - They can apply 67 patch fix directly with patch deliverables via regular method of patching (release are cumulative and they will get all fixes of 67 U3 plus latest fix of patch).

                      We will test this path for sure during our patch testing.

                 

                Customers who are affected with UEFI boot issue on 67 U3 environments,

                    - They need to use workaround and they can directly apply the patch via regular deliverables.

                 

                • 35. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
                  ashleyw Hot Shot

                  We just went through this exact scenario ourselves. all our hosts (Cisco UCS B200-M4) were fine apart from an esxi host SuperMicro X9DR3-F we use for our backup layer. We have gone back to the last bootable image of 6.7 build 13981272 (using approach of booting from 6.7 update 2 boot media and repairing as described earlier) and things are luckily working again - we are still UFEI booting as before.

                  Will the notification of a re-released iso image update be via this forum or somewhere else?

                  I can imagine this to be a real pain for many shops using an assortment of current and old gen kit for virtualised backup/management hosts etc so it would be great if VMware can push an urgent fix.

                  • 36. Re: esxi cannot boot after updating to 6.7 u3! how to fix it?
                    TimMann Enthusiast
                    VMware Employees

                    If you need an urgent fix on supported hardware, please file an SR. Right now there is only a plan to get a fix into the next regular patch. Also there is not a plan to release an ISO with the next patch. Plans can be changed, but asking in the community forum isn't the most effective way to make that happen.

                     

                    Note: I'm an engineer working on new development on our main branch. I'm not responsible for patch and update release plans. The most I do on those is to backport my fixes from the main branch when needed.

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