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TECH198
Hot Shot
Hot Shot

Unable to install VMWare Tools

Getting this error when installing VMWare Tools under Windows 7 guest 64-bit OS:

Screen Shot 2019-09-10 at 11.21.52 am.png

Run >>> Clearing TEMP folder didn't help, but a restart did.


Does anyone know what causes this?

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Alex_Romeo
Leadership
Leadership

Hi,

Ok! have you deleted the contents of the "Temp" folder, but do you have enough space on the disk?

Terence Luk: Unable to reinstall VMware Tools onto virtual desktop

Setup failed to extract the files necessary to install VMware Tools.

image

From here on, what ended up being the cause of all these issues was actually because there was no space in the %temp% directory to extract the installation files. The reason why this was the case was because the environment I was working in had SanDisk’s ioVDI solution deployed and the %temp% folder was redirected to a disposable disk that also stored the page file which had already filled up the disk.  This was why the installer for VMware Tools and the Horizon View Agent would fail and it was also why the user had connection issues.

The whole ordeal concluded in a way that I did not expect so I hope the error messages I outlined here would be able to help anyone who happens to come across a similar issue with the same cause.

Aromeo

Blog: https://www.aleadmin.it/
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TECH198
Hot Shot
Hot Shot

Yes.. the temp  folder was empty before i attached image. If the folder was full, then yes, that would explain, but not in this case..

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Alex_Romeo
Leadership
Leadership

Ok! but in your HDD (C:\) how much free space do you have?

aromeo

Blog: https://www.aleadmin.it/
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colemanlee
Contributor
Contributor

Hi,

I have the same problem as you and I solved it perfectly.

deselect the read only attributes then it will install succesfully.

 

04-19_22-27.png

Vmware, best for all.
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