Collector registration currently disabled for the user support level.

[langanjlevine]

Attempting to register a collector and getting this error when inputting the registration token.  Not sure what I may be doing wrong here.

[Debashish_Rath]

Hi Ianganjlevine.

Welcome to communities!

Please share your contact details and collector number using the below link. I will verify and update you shortly.

https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

[Debashish_Rath]

Hi Ianganjlevine.

I had dropped an e-mail to you, please reply with your availability so we can have a Webex session.

[Debashish_Rath · Accepted solution]

Hi Ianganjlevine,

As discussed over the phone, Skyline is currently not available for Basic Support Customer.

Please let us know if you have any additional question for us.

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