VMware Horizon Community
shayrulah
Enthusiast
Enthusiast

VMware Horizon HTML5 Redirection Extension not working

Hello All,

I have followed all the instructions from VMware documents for HTML 5 Redirection installation and configuration from Force Install the VMware Horizon HTML5 Redirection Extension.

After installation of extension its stays grayed out as on attached screenshot and I believe its not working properly. Could you please advice?

Thank you.

pastedImage_1.png

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Mach1_70
Contributor
Contributor

Same issue here. Redirection does not work in Windows 10 (1903), but it does work on Ubuntu 18.04. I installed the latest Horizon 5.1.0 client in both systems. Had to jump through some hoops to get all the libraries loaded for Ubuntu.

When the HTML5 extension loads in Chrome on the VM connected via the Windows client, the icon flashes green a couple times for a split second then stays grey. Running the same VM using Ubuntu client and the extension turns green and stays green. When playing a video on Youtube the icon displays 'REDR'.

Are there any logs created by the client or agent that could be used to track down the cause for the icon to stay grey?

The VMware documentation is pretty vague as to what logs to look at and what things to look for.

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Mach1_70
Contributor
Contributor

So I tried a few things to get redirection working in my Windows client and was able to get it working. Still don't know why, but now it works after several trials.

I had been installing the 5.1.0 installer in a few different ways (including manually extracting the HTML5 Redirect install msi) and nothing worked. So then I uninstalled 5.1.0 and rebooted. Then I installed 5.0.0 client. After it installed I rebooted again per the installers request. Then I started the 5.0.0 client. It prompted about the 5.1.0 update being available. I let the client install the update and rebooted.

After that, HTML5 redirection is working in the 5.1.0 client. Not sure what is different between the in-client upgrade and the manual 5.1.0 install, but now redirection is working.

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