Error "A fault has occurred causing a virtual CPU to enter the shutdown state..." when run "Browser_In_The_Box.5.2.2-r711.firefox.Archive.exe" in Vmware workstation 15 Pro.

[Trung_IT]

Dear All,

This is my configuration:

Host:

  + Hardware: HP Z240 Tower Worktation

         Note:   enable Virtualization Technology( VTx),

                     enable Virtualization Technology for Directed I/O (Vtd)

  + OS: Windows 10 Pro 1709 (64 bit)

            Vmware workstation 15 Pro

            Note:    enable Virtualization engine

Guest:

+ OS: Windows 10 Pro 1903 (64 bit)  (UEFI / BIOS)

First, i setup "Browser_In_The_Box.5.2.2-r711.firefox.Archive.exe" in Guest OS. It is OK.

After that. I run "Browser in the Box" shortcut in the Desktop. I get error:

"A fault has occurred causing a virtual CPU to enter the shutdown state. If this fault had occurred outside of a virtual machine, it would have caused the physical machine to restart. The shutdown state can be reached by incorrectly configuring the virtual machine, a bug in the guest operating system, or a problem in VMware Workstation".

I try:

   + enable in BIOS Hp Z240: Virtualization Technology( VTx),

                                              Virtualization Technology for Directed I/O (Vtd)

   + install Guest OS in the both (UEFI/ BIOS)

   + seach google to find solution

   + enable all Virtualization engine of Vmware workstation 15 Pro

But, It is still error.

Do you have any solution ?

Please help me.Thanks!

[asajm]

Hi

Look

VMware Knowledge Base

[Trung_IT]

Thanks  asajm

I try add monitor.suspend_on_triplefault to .vmx file before i post this.

The result is the same error .

[asajm]

Try to add the following to the virtual machine VMX file

monitor_control.disable_longmode = TRUE

[Trung_IT]

Thanks  asajm

I try add monitor_control.disable_longmode = TRUE to .vmx file.

The result is the same error .

If you free. You can test yourself.

BitBox - Browser in the Box (Chrome-Edition)

- https://www.chip.de/downloads/BitBox-Browser-in-the-Box-Chrome-Edition_72247952.html

- https://www.computerbild.de/download/BitBox-Browser-in-the-Box-Chrome-Edition-11284671.html

BitBox (Browser in the Box, Firefox-Edition)

- https://www.computerbild.de/download/BitBox-Browser-in-the-Box-Firefox-Edition-6187028.html

[continuum]

It makes no sense to randomly add vmx-parameters that are useful on other cases that produce the same error-message.

But it may help to see a vmware.log copied next time you reproduce the error.

[Trung_IT]

Thanks continuum​

This is my log:

...

2019-08-15T11:57:01.438+07:00| vcpu-1| W115: X86Fault_Warning: vmcore/vmm/cpu/interp.c:2279: cs:rip=0x10:0xfffff8063c961e60 fault=13

2019-08-15T11:57:01.438+07:00| vcpu-1| I125: Triple fault.

2019-08-15T11:57:01.438+07:00| vcpu-1| I125: MsgHint: msg.monitorEvent.tripleFault

2019-08-15T11:57:01.438+07:00| vcpu-1| I125+ A fault has occurred causing a virtual CPU to enter the shutdown state. If this fault had occurred outside of a virtual machine, it would have caused the physical machine to restart. The shutdown state can be reached by incorrectly configuring the virtual machine, a bug in the guest operating system, or a problem in VMware Workstation.---------------------------------------

2019-08-15T11:57:18.569+07:00| vmx| I125: Stopping VCPU threads...

2019-08-15T11:57:18.569+07:00| vcpu-0| I125: CPU reset: hard (mode 1)

2019-08-15T11:57:18.569+07:00| vcpu-1| I125: CPU reset: hard (mode 0)

2019-08-15T11:57:18.569+07:00| vcpu-2| I125: CPU reset: hard (mode 1)

2019-08-15T11:57:18.569+07:00| vcpu-3| I125: CPU reset: hard (mode 1)

...

Here is Full log:

[continuum]

Do you use G: for Onedrive ?

[continuum]

Please try if it works with the attached vmx-file.

Preferably try on a full copy of the VM-directory.

Dont be surprised - I removed USB-support and other questionable devices.

Ulli

[Trung_IT]

Thanks continuum​ for test.vmx

I replace my "Win10_64_UEFI_1903.vmx" by your test.vmx ( removed USB-support and other questionable devices.).

But, the result is the same .

I think the best way. you should download and test by yourself.

BitBox - Browser in the Box (Chrome-Edition)

- https://www.chip.de/downloads/BitBox-Browser-in-the-Box-Chrome-Edition_72247952.html

- https://www.computerbild.de/download/BitBox-Browser-in-the-Box-Chrome-Edition-11284671.html

BitBox (Browser in the Box, Firefox-Edition)

- https://www.computerbild.de/download/BitBox-Browser-in-the-Box-Firefox-Edition-6187028.html

[continuum]

> I think the best way. you should download and test by yourself.

I already tried - I even created a Win 10 - 1903 VM extra for that purpose but my results will not help you as I dont use a Win 10 host - ( I am not qualified for that - lack of masochistic tendencies) and I dont use WS 15 as my hardware only allows WS 12.

Anyway - on WS 12 a Win10 VM can run Browser in a Box without tripple fault.

I would suggest you search google for "how to run nested VMs in WS 15" and "how to run Virtualbox inside a Workstation VM."

[Trung_IT]

Thanks continuum for your recommend.

After many unsuccessful solution, i decide test more some case:

1. Still configured as above, i run "Browser_In_The_Box" in Compatibility Mode = Windows 8. Error still occurs.

2. I keep VMWare 15 pro, and only change "Hardware Compatibility" of Guest OS "Win10_64_UEFI_1903" down to:  14.x, 12.x, 11.x 10.x, 9.x. Error still occurs.

3. I keep VMWare 15 pro, and i install one more Windows 10 1709 64 bit (same version with Host OS). The result is OK :smileycheck: .

    But i am worried, after a period of use. Guest OS (Win 1709) will auto upgrade to 1903 or higher and may lead to errors.  

[Susie201110141 · Accepted solution]

Hi Trung_IT,

I've reproduced your issue locally, and the root cause of the error is due to a bug of virtual box.

To workaround this, you can add following line into you Win10 1903 VM's vmx file:
featMask.vm.cpuid.PCID="Max:0"

Let me know if it works for you well.

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[Trung_IT]

Many thanks Susie201110141

Hi Trung_IT,

I've reproduced your issue locally, and the root cause of the error is due to a bug of virtual box.

I do not think so. It is not a Bug of virtual box. Because, i can run BitBox (without add featMask.vm.cpuid.PCID="Max:0" to .vmx file) in Guest OS (Windows 10 1709 64 bit = version with Host OS). The result is OK:smileycheck:. (see previous post ). It is very strange ? It is hard to understand ? :smileydevil:

And I also can run Virtual box independently without  error.

To workaround this, you can add following line into you Win10 1903 VM's vmx file:
featMask.vm.cpuid.PCID="Max:0"

Let me know if it works for you well.

It work great :smileycheck::smileycheck::smileycheck:. You are PRO .

[Susie201110141]

Good to know that it works for you.

You can mark the issue as "answered" if you could . Enjoy using workstation!

[Trung_IT]

Oh, no problem .

Thanks Susie201110141

Have a nice day!

[hiyal]

That solved the problem

Now i can run Android emulator in Win10 guest in vmware

[HickWand]

It worked for me!

[SpiffJ]

Hi

Does anyone know how i can locate Win10 VM's vmx file?  Is it the one highlighted in the attached screenshot? i have  also attched my system info

[Technogeezer]

It's easier to locate if you change the settings in File Explorer to show extensions. 

The one you have highlighted is not the file. - it is a lock file directory, used to note that Workstation has the .vmx file open.