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ygarti
Contributor
Contributor

vsphere client health not working after update to : 6.7 update 2

Hi All,

i have upgrade my virtual center appliance to the latest version 6.7 update 2.

the upgrade was successful but when i log in to the vcenter health i get :

"Unable to query vSphere health information. Check vSphere Client logs for details."

in the appliance management all the health status are green (good)

and in the services all the automatic services are Healthy.

i don't know how to proceed from here so any help will be great thanks Smiley Happy

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MERBAGRolf
Contributor
Contributor

Hi All,

I do have exactly the same issue, I also checked the log /var/lod/vmware/vsphere-clients/logs/vsphere_client_virgo.log but did not find anything useful.

Did someone already solve this issue?

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depping
Leadership
Leadership

Check using the VAMI if the VMware Analytics Service is started in the "Services" Section --> http://ip-address-of-vcenter:5480

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MERBAGRolf
Contributor
Contributor

I just double checked that and the service is running and healthy. Also in the Summary tab de Health Status is working.

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HappeeDays
Contributor
Contributor

Hi,

Did you manage to get this resolved? Getting the same issue after updating the web certificate.

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srihar
Contributor
Contributor

https://docs.vmware.com/en/VMware-vSphere/6.7/rn/vsphere-esxi-vcenter-server-67-release-notes.html

When you monitor Windows vCenter Server health, an error message appears

Health service is not available for Windows vCenter Server. If you select the vCenter Server, and click Monitor > Health, an error message appears:

Unable to query vSAN health information. Check vSphere Client logs for details.

This problem can occur after you upgrade the Windows vCenter Server from release 6.0 Update 1 or 6.0 Update 2 to release 6.7. You can ignore this message.

Workaround: None. Users can access vSAN health information through the vCenter Server Appliance.

https://docs.vmware.com/en/VMware-vSphere/6.7/rn/vsphere-esxi-vcenter-server-67-release-notes.html

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