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farhal
Contributor
Contributor

ESXi GUI not opening while ping and ssh are fine

Can someone help me with an issue I'm facing in which I am unable to open the GUI in my browser. It keeps loading but the GUI never opens. Ping and ssh are fine.

Has anyone faced a similar issue?

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Alex_Romeo
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Hi,

Did you submit and install the certification authority from the web interface?

VMware Knowledge Base

If you have reset the browser cache it can happen that when you open the web interface nothing is displayed on the screen. In this case you have to click with the mouse on the screen and accept the security that appears.

Alessandro Romeo

Blog: https://www.aleadmin.it/
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farhal
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Hi Alessandro,

Thanks for the update. I have tried to install the certificate as well but i am still unable to access. I am not able to see anything in the browser and it keeps on loading. Smiley Sad

Alex_Romeo
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Hi,

check that TCP ports 902 and 443 are open by firewall (see link):

Incoming and Outgoing Firewall Ports for ESXi Hosts

Alessandro Romeo

Blog: https://www.aleadmin.it/
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farhal
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Contributor

Ports are open as I was able to access it before. It was working fine a few days ago.
Is there any service for ESXi Web UI? Could it be that some service is not running causing Esxi Web interface to stop working ..

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Alex_Romeo
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Hi,

try this:

How to Start or Stop VMware Web Service on ESXi host

1) SSH to ESXi host
#ssh root@esxi-host

2)  Stop Web Service
#/etc/init.d/hostd stop
Goto http://esxi-host for check

3)  Start Web Service
#/etc/init.d/hostd start
Goto http://esxi-host for check

send me some screens
Alessandro Romeo
Blog: https://www.aleadmin.it/
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Alex_Romeo
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you can also try connecting to another browser

Blog: https://www.aleadmin.it/
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farhal
Contributor
Contributor

Hi Alessandro,

Thanks for the update. Can you let me know if the these commands would impact the services as Its a production environment. Issue is the same with all browsers.

1) SSH to ESXi host

#ssh root@esxi-host

2)  Stop Web Service

#/etc/init.d/hostd stop

Goto http://esxi-host for check

3)  Start Web Service

#/etc/init.d/hostd start

Goto http://esxi-host for check

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Alex_Romeo
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Hi,

To restart the management agents on ESXi 6.x

Log in to SSH or Local console as root.
Run these commands:

/etc/init.d/hostd restart
/etc/init.d/vpxa restart

Blog: https://www.aleadmin.it/
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a_p_
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What may be worth a try is run:

/etc/init.d/rhttpproxy restart

which should not impact anything else.

Caution: Restarting the Management Agents is ok, unless "Autostart" is enabled for the VMs. In this case the Autostart VMs may reboot.


André

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farhal
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I'm seeing the below errors in the /var/log/hostd.log. Can someone tell me what do these errors mean?

pastedImage_1.png

Below are the errors I got in /var/log/rhttpproxy.log

pastedImage_2.png

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