I cannot access to the virtual machines running in the Host, please help me?

[duongvo4]

Dear All,

My host installed ESXi and contained 4 VMs, i cannot access to the VMs. How to deal with the errors? see the screen below. Thanks you.

Is it possible using web page to access to the host with the ip address to solve the problem?

If Not, can we help any other way to rescue the host so that the VMs inside can work again?

Sorry i am newbie in the Virtual Machines, the system created by others.

Thanks All

[a_p_]

What you see is a PSOD (Purple Screen of diagnostics) which is comparable to a blue screen in Windows. It occurs if the OS cannot handle a specific situation.

Such issues are often related to either faulted, or unsupported hardware. Please explain what hardware (system, vendor, controllers, ...) you are using.

Does the PSOD re-occur after restarting the ESXi host?

André

[a_p_]

Discussion moved from Vmware Experts to ESXi

[duongvo4]

Thanks André,

- the host is VM Server - Hewlett Packard Enterprise ProLiant ML30 Gen9

-  PSOD re-occur after restarting the ESXi host, yes that's right.

And, the hard disk led not circle as normal state.

[MikeStoica]

This is quite an old version that you are using (6.5U1). can you upgrade to a more recent one?

[continuum]

What is your priority ?

- fix the failing ESXi-system ? - you maybe able to read the VMs again when you solved this first.

- read and extract the VMs asap so that you can use them elsewhere.

If it is the first search for the PSOD-message and go from there.

If it is the second boot the ESXi host with a Linux-LiveCD and report results when that works.

I can give you detailed advice but first need to know if you are able to detect any partition formatted with VMFS at all.

Ulli

-

[duongvo4]

Thanks you Mr Ulli,

i think i should go the second way firstly, after that i will go the first one in case the first one may become worse...

[duongvo4]

can you guide to upgrade new one thanks