4 Replies Latest reply on Aug 5, 2019 11:08 PM by szafa

    vROPS : 6.6.1 Importing a custom policy fails with the error : Incorrect file uploaded

    szafa Novice
    szafa Jul 15, 2019 6:49 AM

      Hi All

       

      Importing a custom policy in VMware vRealize Operations 6.6.1.7160163 (Build 7160163) fails with the error: "Incorrect file uploaded"

       

      I manage to upload same custom policy to other vROPs deployment so the policy are OK just something went wrong with that vROPs instance.

       

      vROPs logs $ALIVE_BASE/user/log/analytics_UUID.log

       

      2019-07-15 13:32:09,921 ERROR [ServerConnection on port 10000 Thread 6642 ] com.vmware.vcops.controller.retriever.PolicyImportExportHandler.importAlertContent - Failed to import alert content, errMsg=Reco

      mmended action contains invalid action adapter key

      2019-07-15 13:32:09,921 ERROR [ServerConnection on port 10000 Thread 6642 ] com.vmware.vcops.controller.retriever.PolicyService.processException - importPolicy failed: Failed to import alert content

      com.vmware.vcops.common.l10n.LocalizedRuntimeException: Failed to import alert content

       

      I found KB VMware Knowledge Base looks like same issue but why I can upload same custom policy to other vROPs instance (same version).

       

      The resolution in KB will not help as I can't remove whole alertContent

       

      Any idea how resolve that problem?