VMware Horizon Community
IamAshwin7
Enthusiast
Enthusiast

Blast connectivity failing with a black screen when trying to connect externally.

Horizon client connectivity to the VDI's is failing from the internet. PCOIP and HTML access is working fine.

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5 Replies
Super6VCA
Expert
Expert

Do you have the correct ports open on your firewall?

Thank you, Perry
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IamAshwin7
Enthusiast
Enthusiast

Yes.I have tried with firewall being disabled.

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orian
Hot Shot
Hot Shot

sound like a firewall block issue

worth a test

Amir

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IamAshwin7
Enthusiast
Enthusiast

All required ports are open still the VDI connections externally especially the HTML connections fail with the error "The remote connection to the desktop has ended".

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cbaptiste
Hot Shot
Hot Shot

Sounds like a firewall port issue to me. Make sure 8443, 22443 is open between the brokers, the VM VLAN(s) and your access points on the DMZ. Also make sure to follow this KB for your HTML access to work properly VMware Knowledge Base as well as Allow HTML Access Through a Load Balancer , and Allow HTML Access Through a Gateway

Hope that helps. Any of these steps are missed, your connections will failed.

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