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MichaelWalter
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Skyline collector listed as Inactive but constantly uploaded data

Since we set up our Skyline Collector appliance it has been constantly and successfully uploading all data but the Collector is listed as inactive in the Skyline Advisor portal on the Account Details tab.

Any ideas? Rebooting the appliance did not help so far...

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Debashish_Rath
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Hi MichaelWalter,

Welcome to communities!

Please check the collector after 48hrs as it takes time to get synced on the back-end, i can see everything is working fine on our side.

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Was it helpful? Let us know by completing this short survey here.

Sincerely, Debashish Kumar Rath SkyLine Support Moderator

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Debashish_Rath
Enthusiast
Enthusiast
Jump to solution

Hi MichaelWalter,

Welcome to communities!

Please check the collector after 48hrs as it takes time to get synced on the back-end, i can see everything is working fine on our side.

---------------------------------------------------------------------------------------------------------

Was it helpful? Let us know by completing this short survey here.

Sincerely, Debashish Kumar Rath SkyLine Support Moderator