4 Replies Latest reply on Jul 3, 2019 1:14 AM by scott28tt

    Unable to register for exam

    ccnasaurabh1 Novice

      Hi All


      I am unable to register my exam due to below error.  I have exchanged many emails with vmware and pearson team but still not resolved.


      I have contacted on 0008004401837 and they just suggest to send an mail on pvapcustomerservice@pearson.com with error screenshot but no one is responding with appropriate solution.



      Code: PVU


      Raised SR with VMware -

      SR no- Support Request #19276208807.

      They confirmed issue resolved but still i am unable to register for exam and no one is responding. I am facing this issue since long time.


      Confirmation mail-

      From: Certification Operations <certification@vmware.com>

      Sent: Tuesday, July 2, 2019 4:01 PM

      To: Tripathi, S. E. <s.e.tripathi@accenture.com>; pvapcustomerservice@pearson.com

      Subject: Re: [External] Case 19276208807: Unable to register my exam [ ref:_00D409hQR._5002H1AIHgj:ref ]


      ** Please do not change the subject line of this email if you wish to respond. **


      Hi Saurabh,


      I would like to follow up on the Support Request #19276208807.


      I would like to inform you that the issue has been resolved.


      Please try registering for the VCP CMA Exam and let us know the status.


      We are unable to contact you on 9717055141. Please let us know your best call back number and time to reach.





      Sajith Mohamed

      VMware WW Certification Advocate 

      PH + 1-866-377-4710 [North America] 

      FAX +1 650-739-0499 [North America]



      So anyone help me where i need to go and to whom i need to contact ? 



      Saurabh Tripathi