VMware VDI webex and jabber calls automatically mute

[HK321]

Hi,

When in Webex calls or jabber call after 10 or 15 mins call went to mute not able to listen anything. we have checked the all VDI environment everything looks fine.

Where could be the issue and can any one help to resolve this issue.

Display protocal : " VMware Blast "

Please any one help me with this issue and resolution steps.

[dolzhenkom]

We've been struggling with this issue for months, and it turns out there was a known issue with RTAV audio dropping after about 10 minutes when using the Horizon 4.10 client. Upgrading to the 5.0 client resolved our issues.

See these other threads on the issue:

Re: Audio issues with OS X Mojave client version 4.10

Horizon View Client 4.10 Audio Drops out during Skype calls